Hear what real customers have to say about Berkeley Kids’ Room!

berkeley kids furniture customer reviews

Cute Store!

Really cute store for bunk beds. My daughter got to pick out the bed she wanted for her 4 yr old birthday (just before baby #2 arrives). Lauretta knows her products really well and was so patient with us on our decision making process. I ask a lot of questions and my daughter was quite chatty herself! We are so happy with my daughters new room and will be coming back here when we’re ready to build out her brothers room in a couple years. Delivery can take a while but that’s all based on the manufacturer, not this store.

Alicia K.
Walnut Creek

Extremely Pleased!

We recently purchased from Berkeley Kids Room a very solid, attractive and affordable J.A.Y. twin bunkbed for visiting grandchildren. We were extremely pleased with both the process and the outcome.

On our first visit, store manager Loretta capably guided us through her extensive on-site inventory and the variations available in the different manufacturers’ catalogs. We decided to shop around a bit. Was that a waste of time! Local competitors had cheap and fragile knockoffs for $500, while the usual online suspects had $2,000 options (both prices including mattresses), but no way to test quality.

We quickly returned to Berkeley Kids Room to place our order for a high quality product at half the price of the high-end online bed and mattress sets. Before doing so, however, we expressed our concerns about delivery times, as a couple prior Yelp reviews expressed frustration on that point. Loretta explained that a manufacturer they no longer carry had problems, but we could get ours delivered in less than two weeks, and she could arrange expert installation at a nominal cost.

In the end, we got the bed delivered and installed in 10 days, just in time for a sleepover. The installer was a pro, and it was so much better and easier for him to do it.

We highly recommend working with Loretta at Berkeley Kids Room for your child’s furniture needs.

Will K.

Great Prices!

Friendly, Knowledgeable, Great Prices!

Berkeley Kids Room has been in business for years. They have a great selection, a very knowledgeable staff and they have been able to special order items for me. The store is lovely and packed with great stuff. Shopping there has only been a pleasant experience and, when I need our next kids room item (thinking a bunk bed), I will look no further than this place.

I went to Berkeley Kids Room this weekend to get a chair for my son’s room. He had been wanting a bean bag for months- so I brought him over to BKR. They have a big selection of colors and different types to choose from. We went with the BIGG MAXX. The owner knew everything about it: materials, durability, additional colors and cleaning tips. She was so welcoming to my son as well. We left there two very happy customers.

Stefanie C.

Seriously Impressed!

I shopped for a bunk bed Saturday at Berkeley Kids Room and I am seriously impressed by the customer service; furthermore, the furniture is selected really well and is really high quality. I checked prices online before visiting the shop, and their in-store prices were equal or more affordable than online prices. The best part for me was being able to see the beds, touch the wood the beds were made of, asking as many questions as I wanted, finding out what materials (plywood/ hardwood) were used for each brand. I got advice on bunk bed height, mattress thickness, type of ladder… if you want to make an informed choice and like to touch materials with your hands rather than relying on online images, this is the place for you. This weekend, I could save on the sales taxes because of Black Friday… I feel really satisfied with this shop experience!

Irene P.

Friendly Service!

I ordered a twin (the bottom half of a bunk bed, just in case) and trundle, plus two mattresses.

Pros: very helpful staff and friendly service. I went in several times with measurements, looked through catalogs etc. Lots of help each time and we had no issues with the wrong thing ordered/received, etc. Lots of choices to look at in the store. The quality of the furniture is very good – solid, looks great. The guys that delivered and set up were very professional and fast even with all our stairs. Best of all, the mattresses, for chemical-free, are extremely reasonably priced. (Another pro is that just a few doors down is a cafe that sells REALLY good cookies, and just past that is Barclays!)

Cons: it did take a long time to get the beds, I think 9 wks, although part of the time was over the holidays. And it’s not cheap. But you get what you pay for, and IMO it’s worth it.

Christa P.

Great Selection!

Berkeley Kid’s Room gets 5 stars for their selection of bunk beds and loft beds. Unlike many other furniture stores, they have all the options there on the floor and you can see every permutation. Staff is knowledgeable and friendly and the prices are better than what you’d find for poorer selection in San Francisco. We were in the market for a loft bed for our toddler and this place definitely fit the bill.

Misha C.
San Francisco